Terms and Conditions

I. Subject

Art. 1. These general terms and conditions, hereinafter referred to as the “General Terms and Conditions”, are intended to regulate the relations between “HIDROIZOMAT AD”, hereinafter referred to as the “Supplier”, owner of the website: lozenhomes.bg , hereinafter referred to as the “Website”, and each of the users, hereinafter referred to as the “User/s”, of the Website, in connection with the use by the User of the Website.

II. Supplier Data

Art. 2. Information about the Supplier:
1. Name: "HYDROIZOMAT AD", UIC 121732517
2. Headquarters and management address: Sofia, Izgrev district, Dianabad residential area, 5 Lachezar Stanchev Str., office building B, floor 4,
3. Address for exercising the activity: Sofia, Izgrev district, Dianabad residential area, 5 Lachezar Stanchev Str., office building B, floor 4;
4. Correspondence details: Sofia, Izgrev district, Dianabad residential area, 5 Lachezar Stanchev Str., office building B, floor 4, tel.: +359 882 028 606, e-mail: sales@lozenhomes.bg
5. Entry in public registers: Commercial Register at the Registry Agency under the Ministry of Justice of the Republic of Bulgaria.
6. Supervisory authorities: (a) Personal Data Protection Commission of the Republic of Bulgaria, address: Sofia, p.k. 1592, 2 Prof. Tsvetan Lazarov Blvd., tel.: 02/ 915 35 18 fax: 02/ 915 35 25, E-mail: kzld@cpdp.bg, Website: www.cpdp.bg (b) Consumer Protection Commission, address: 1000 Sofia, 4A Slaveykov Sq., fl. 3, 4 and 6, tel.: 02/ 980 25 24, fax: 02/ 988 42 18, hotline: 0700 111 22, Website: www.kzp.bg (c) Commission for Protection of Competition, address: Sofia, p.k. 1000, 18 Vitosha Blvd., tel.: 02/ 935 62 22, fax: 02/ 980 73 15, Email cpcadmin@cpc.bg, Website: www.cpc.bg
7. Registration under the Value Added Tax Act No. BG 121732517

III. General Provisions

Art. 3. The website and the services offered through it function under the rules described in the General Terms and Conditions.
Art. 4. The Provider does not guarantee the constant functioning of the website, nor that the latter does not contain errors.
Art. 5. The Provider reserves the right to interrupt access to certain material (including, but not limited to: photos, texts, etc.) published on the website or to the entire website, without the consent of the User, for an unlimited period of time, planned or incidental, without being liable for any damages to the User that may arise as a result of the suspension.
Art. 6. The Provider reserves the right to change, without prior notice, the structure or content of the website. The changes shall enter into force immediately after their publication on the website.

IV. Features of the Service

Art. 7. The main characteristics of the services provided to Users by the Provider through the Website, hereinafter referred to as the "Services", are the following:
1. The Provider provides the opportunity to view and share the content published on the Website.
2. The Provider provides information about itself, its team, the services provided by it, current offers, information articles, contacts, presentation of its clients and partners, etc.
3. The Provider provides the opportunity to generate electronic inquiries by email address (e-mail) through functional inquiry forms within the Website.
4. The User should fill in the fields specified by the Provider and select the Send button.
5. When using this service, the Users should keep in mind and by accepting these General Terms and Conditions, be considered informed that the use of this service does not automatically lead to the conclusion of a contract between the respective User and the Provider, i.e. sending a request by email does not create an obligation for the Provider to provide a certain service and does not place the Provider and the User in a contractual (binding) relationship.
6. It should be considered that the respective User, who sent a request by email to the Provider, has concluded a contract with the Provider for the performance of the given service only after receiving confirmation in this regard from the Provider.
7. The Provider does not guarantee its ability to respond and the time limit within which such a response will be provided.
8. The Provider provides the opportunity to use a dynamic Google map integrated on the Website. 9. The use of this service is in accordance with the applicable terms of use of Google Maps and Google Earth available at https://www.google.com/intl/bg_bg/help/terms_maps.html.

V. Intellectual Property Rights

Art. 8. (1) All information published on the Website, including, but not limited to: texts, photos, audio and video materials, is the intellectual property of the Provider or is used by the latter on a legal basis and as such is protected by the current legislation on the protection of intellectual property, including, but not limited to the protection of copyright and related rights.
(2) The Provider reserves all rights specified in the previous paragraph.
(3) The use of the information specified in para. 1 of this Article, including, but not limited to: copying, modification, reproduction, without the consent and permission of the Provider or the relevant holder of intellectual property rights, except in cases expressly specified in the law, is prohibited and constitutes a violation of the Provider's intellectual property rights or those of their relevant holder, if different from the Provider.
Art. 9. The Website may contain names and brands of products, services or persons which are or may be trademarks owned by the Provider or third parties. Access to the Website, as well as nothing in these General Terms and Conditions or the rest of the content of the Website, should not be understood and/or interpreted as and does not constitute the granting of a license or right to use any such trademark, without the prior written consent of the Provider or the relevant third party owner of the intellectual property in question.

VI. Other Conditions

Art. 10. (1) The information and materials available on the Website (including, but not limited to: articles, images, messages and others) are of an informative, general and abstract nature and do not constitute, nor should they be accepted or interpreted as advice, guidance and/or consultation provided by the Provider to any of the Users of the Website.
(2) The Provider is not responsible for the correctness, reliability, accuracy and/or timeliness of the information and materials available on and/or through the Website, for any reason, nor for their applicability to a specific factual situation.
(2) The Provider is not responsible for the correctness, reliability, accuracy and/or timeliness of the information and materials available on and/or through the Website, for any reason, nor for their applicability to a specific factual situation.
Art. 11. The possible invalidity of any of the provisions of the General Terms and Conditions shall not result in the invalidity of the entire contract.
Art. 12. These General Terms and Conditions shall enter into force for all Users as of 10.03.2025.
Art. 13. The General Terms and Conditions may be amended by the Provider at any time, and any change to the General Terms and Conditions shall enter into force for Users without the need for express notification to the latter.
Art. 14. By using (including, but not limited to: browsing, clicking on links, entering information, etc.) the Website and the information therein, the User expresses his unconditional agreement with the General Terms and Conditions and all subsequent changes thereto, as well as that he is bound by them and will comply with them.